Return & Refund Policy

SYNQWAVE Return & Refund Policy At SYNQWAVE, customer satisfaction is our priority. We offer a hassle-free return and refund process. 30-Day Return Guarantee: You can return any product within 30 days of purchase if: • Product is in original condition • Original packaging is intact • All accessories are included • Product has no signs of damage or misuse How to Initiate a Return: 1. Contact us at synqwave.business@gmail.com within 30 days 2. Provide order number and reason for return 3. We will provide shipping instructions 4. Send the product back to us 5. Once received and inspected, we'll process your refund Refund Process: • Refund will be issued to original payment method • Processing time: 5-7 business days after inspection • For COD orders: Direct bank transfer • Shipping cost for return is customer's responsibility (unless defective) Non-Returnable Items: • Software or digital products (if opened) • Used or damaged items • Items without original packaging • Products purchased more than 30 days ago Defective Products: If your product arrives defective or damaged: • Contact us within 7 days with photos/video • We'll replace or refund at no cost to you • Free return shipping will be arranged Contact Us: Email: synqwave.business@gmail.com WhatsApp: Available 24/7 Last Updated: August 2026